Frequently Asked Questions
Everything you need to know about your Button Shy shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally take 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your materials sustainably sourced?
At Button Shy, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade certified factories.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Klarna and Afterpay.